Privacy Policy
Last updated: 9 May 2026
1. Who we are
MYLO is a loyalty aggregation platform operated by MYLO Technologies LLC, registered in Dubai, UAE. When we say "MYLO", "we", "us", or "our" in this policy, we mean MYLO Technologies LLC. Our registered address and Data Controller contact: privacy@mrmylo.com.
2. What data we collect
We collect your name and email address when you join our waitlist or take the Loyalty Audit. When you connect a loyalty programme, we collect your programme membership number and points balance via read-only API access. We never collect passwords, financial account numbers, or payment card details.
3. How we use your data
We use your contact details to send you your beta invite and product updates. We use your loyalty programme data solely to display your aggregated rewards balance within the MYLO app. We do not sell, rent, or share your personal data with third parties for marketing purposes. Ever.
4. Read-only access
MYLO connects to loyalty programmes via read-only APIs. This means we can see your points balance and expiry dates, but we cannot initiate transactions, redeem points, or make changes to your account on your behalf.
5. Data storage and security
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use Supabase infrastructure hosted in the EU region. Access to personal data is restricted to authorised MYLO personnel only.
6. Data retention
We retain your data for as long as you hold a MYLO account, plus 90 days after account deletion. Waitlist data is retained until beta launch or until you unsubscribe.
7. Your rights
Under applicable UAE data protection law and GDPR (where applicable), you have the right to access, correct, delete, or export your personal data. To exercise these rights, email privacy@mrmylo.com. We will respond within 30 days.
8. Cookies
We use essential cookies only (session management, security). We do not use tracking or advertising cookies without your explicit consent. See our Cookie Policy for full details.
9. Changes to this policy
We may update this policy as our product evolves. We will notify waitlist members of material changes by email. Continued use of MYLO after notification constitutes acceptance.
10. Contact
Questions about this policy: privacy@mrmylo.com